Monday, 19 February 2024

Air Canada must honor refund policy invented by airline’s chatbot

quote [ Air Canada appears to have quietly killed its costly chatbot support. ]

Outside Air Canada's gate
[SFW] [business] [+3 Good]
[by ScoobySnacks@6:10amGMT]

Comments

endopol said @ 8:18pm GMT on 20th Feb
I'm glad Air Canada resisted, instead of quietly refunding their money. This case needed to be on the books.

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