quote [ There was a time, however—not all that long ago—when you couldn’t Google it or ask Siri or whatever cyber equivalent comes next. You had to do it the hard way—by consulting reference books, indexes, catalogs, almanacs, statistical abstracts, and myriad other printed sources. Or you could save yourself all that time and trouble by taking the easiest available shortcut: You could call me.
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Actually, we didn’t know all that stuff; we just knew how to find it. ]